Administrative Assistant, RWC Office

Title:  Administrative Assistant                          
Full-time; Non-Exempt

Location: Redwood City

The Immigration Institute of the Bay Area was founded in 1918, and its mission is to welcome, educate and serve immigrants, refugees and their families as they join and contribute to the community. IIBA provides immigration legal services, English and civic education, and other services throughout the Bay Area, as well as through its collaborative efforts with local and regional service providers. IIBA offers a team-oriented, collegial and collaborative work environment.  We pride ourselves on providing excellent service to our clients, and we know our organization runs on the hard work and dedication of our passionate employees.

At IIBA, we have a clear vision: to be the place where a diverse mix of talented people want to come, to stay, and to do their best work. IIBA’s dedication to promoting diversity, multiculturalism, and inclusion is reflected in the work that we do.  We are committed to equity and believe deeply in the value of diversity of race, sexual orientation, gender identify, religion, ethnicity, national origin and all the other wonderful characteristics that make us human.

The Administrative Assistant provides administrative support for IIBA’s Redwood City immigration legal program.

Job Responsibilities:

  • Responsible for Spanish/English translations, copying, filing, mailing, fee collection, as assigned.
  • Assisting with mail, data entry, appointment scheduling, and group processing at workshops.
  • Providing administrative support with fee receipts and deposits, petty cash, timesheets, monthly grant reporting, personnel and HR documentation, in close coordination with IIBA’s central office.
  • Assists with legal documents, immigration forms completion and document preparation, under the supervision of attorneys and accredited representatives.
  • Assist with the maintenance of case files and active case spreadsheets.
  • Assisting with ongoing client communications in person, on phone, and by mail.
  • Other duties as assigned.

Knowledge, Skills and Abilities Required:

  • Fluent in written and spoken English and Spanish.
  • Good written translation skills.
  • Well organized, extremely accurate, attentive to detail, and reliable.
  • Proficiency in a Windows/PC environment, Microsoft Excel, and able to quickly become proficient in the use of IIBA’s immigration law software and database.
  • Experience interacting with clients in a professional and helpful manner.
  • Commitment to serve and compassion for the issues faced by the low-income newcomer community.
  • Knowledge of immigration laws and procedures helpful.

Qualifications:

  • Education: High School diploma.  College preferred.
  • Work Experience: Minimum 1 year previous administrative experience.
  • Fluent in Spanish & English required

Salary/Benefits: Pay is commensurate with experience.

IIBA offers a generous cafeteria-style benefits package, elements of which include, but are not limited to:

  • Employer matching 403(B) retirement plan: up to 5% employer contribution
  • Insurance: Health, dental, life, vision, chiropractic & acupuncture.  Medical and dependent care pre-tax reimbursement accounts.
  • Transportation reimbursement account.
  • Vacation: two (2) weeks of accrued vacation per year with an increase each year.
  • Sick Leave including paid family sick time
  • Holidays: 15 paid Holidays per year
  • Paid Parental Leave

Please note: For the foreseeable future, this position is remote.  When IIBA returns to office based work, it is envisioned that this position will be based in the Redwood City office.

To apply: Send cover letter and resume to iibayareahire@iibayarea.org

Please include the title of the job in the subject line.

For more information on IIBA, see our website: www.iibayarea.org. Position opened until filled.

This description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.


IIBA recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Persons receiving services in our programs are entitled to freedom from harassment and retaliation and reasonable accommodation for qualified disabilities.

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