Office Assistant

The volunteer will provide office support to the staff, will have compassion for the issues faced by low-income immigrants, and will have a commitment to serving the community with dignity and respect. 

Volunteers needed in IIBA’s Oakland, Redwood City, Fremont, and Napa Offices. 


  • Assisting with mail, physical files, data entry, and group processing at workshops.
  • Assisting with immigration and naturalization case preparation.
  • Responsible for Spanish/English translations, copying, filing, mailing, as assigned.
  • Assisting with ongoing client communications in person, on phone, and by mail.
  • Other duties as assigned.


  • Excellent word processing ability and accuracy.
  • Speak, read, and write Spanish and English.
  • Good written translation skills.
  • Well organized, extremely accurate, attentive to detail, and reliable.
  • Excellent computer skills, including ability to learn electronic immigration case management system.
  • Experience interacting with clients in a professional and helpful manner.
  • Commitment to serve and compassion for the issues faced by the low-income newcomer community.
  • Knowledge of immigration laws and procedures preferred.
  • Paralegal students encouraged to apply.


  • Gain direct experience in well-respected immigration law office.
  • Earn class credit, complete community service requirements (if applicable).
  • Build your resume with practical experience. Great potential for recommendations.
  • Give back to your community. Make a difference for families in need!

Time Commitment

  • Must be able to commit to a minimum of two days a week (15 hours) for a minimum of three (3) months.

To Volunteer

Please submit your resume and cover letter detailing your interest and qualifications to

If applicable, let us know which office you’re interested in volunteering with.

This is an unpaid volunteer position.

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