Volunteer Monica Devens

Monica began volunteering at IIBA in 2009, after leaving her position at a law firm. “I am not any different at IIBA than I would be at a firm,” she explains, “but I feel more appreciated for being who I am here. It’s a much more human interaction. I didn’t get hugged by my clients when I worked at a firm. I didn’t get told ‘You’re the only person in the world I trust.’” At IIBA, “Clients understand we have their best interests at heart.”
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